Associate Chief Information Officer, Enterprise Solutions, Information Services
Our team is focused on providing core university-wide solutions to enable critical functions in administration, teaching and learning, and day-to-day communication and collaboration. I’ve been responsible for providing strategic and operational leadership to the groups providing enterprise academic and administrative applications; identity and access management services; application development; web hosting and web accessibility programs, enterprise application integration services; and enterprise data management. Our portfolio includes enterprise applications such as enterprise resource planning, learning management systems, constituent relationship management, collaboration and communication applications; application, software, and web development; application integration; identity and access management services and identity federation; and data management, including database administration, enterprise data warehouse, business intelligence, and analytics.
My degree focused on industrial/organizational psychology and computer science. My career started at Chemeketa Community College developing customized technical and professional training, then I had an 18-year career within the State of Oregon that culminated in being the Chief Technology Officer in the Office of the State CIO where I was involved in the original establishment of the broadband partnership between the state of Oregon and the public higher education institutions and led Customer Relationship Management efforts at Oregon State University. Throughout my 30+ years at state government and higher education, I developed an emphasis in addressing a variety of constituents’ needs across the state by leading strategic, architecture, and enterprise planning with a consultative and entrepreneurship approach to negotiate solutions and promote collaboration, alignment, and partnership with diverse internal and external stakeholders. UO has allowed me to use the culmination of skills and experience in the role and work. I’ve enjoyed working with interns and sharing what I have learned; I really enjoy training folks on customer journey mapping and having them use that and other tools to gain insights on how they can improve the experiences of customers such as students and achieve desired outcomes. My experience has proven that it’s always about bringing together people, process, technology, and data together to achieve objectives. It’s not just one person or group that makes that happen in a vacuum; it’s about bringing together a team of people from different functions and perspectives to achieve the desired outcomes. Without that, technology alone doesn’t always hit the intended target. Recently, we brought together people and functions of business analysis, human resources, payroll, department units, project management, enterprise architecture, solutions development, testing, and change management together to develop a new approach for faculty summer appointments using DuckDocs (Onbase). Through that endeavor, the team not only created a new solution, but they experienced a new way of working together, which I believe will aid in future efforts to modernize.
I’ll start my retirement in October this year. For folks who are interested in working at UO, I would say that there are a lot of kind and caring people at UO. It’s been a great community of folks to work with. I highly encourage you to connect across the university and not just stay in your own unit, but network and problem solve across the university…because when you do, you not only realize that you might have a lot in common with other folks, you can gain a shared understanding of the problems to be solved and make a systematic improvement that supports your customers.
A little about me…
- Family: Husband, Larry, has been retired for the last 7 years and son, Mitchell, graduated from UO with a major in archeology. We have a couple of dogs, Winston and Penny.
- Favorite activities: cooking, painting, bicycling, kayaking, photography, camping, singing, spending time with friends and family.
- How do you want to be remembered? Being kind, empathetic, and making connections with people.
- In retirement: I intend on exploring my creative interests and health habits. I love singing and intend on building more community around that. I am also learning how to play piano. My husband and I also intend on traveling, mostly in our RV with our dogs.
(August 2025)