Balanced Scorecard

Introduction

The Balanced Scorecard is a management tool currently being implemented for all units in the Finance and Administration portfolio. The purpose of a balanced scorecard is to comprehensively measure outcomes by taking into account not only traditional Financial objectives, but also those related to Business Processes, Customer Service and Learning & Growth. The results will allow managers to assess performance and identify areas for improvement. Ultimately, the Balanced Scorecard will help managers and staff across Finance & Administration fulfill their mission: to provide a foundation for advancing the University of Oregon’s mission.

Timeline for Implementation

Beginning on October 1, 2011, managers in each VPFA unit will begin tracking information related to each of the balanced scorecard metrics they have identified – download the Excel workbook below to see all of the metrics. The first reporting period will continue through the end of the calendar year and results will be compiled in January 2012. Each unit's balanced scorecard will be maintained on a quarterly basis and is expected to be published in an annual comprehensive report. Stay tuned to this page for results and other updates.